Comments on: RMAs and Many Happy Returns http://superjewelerblog.com/2008/10/08/rmas-and-many-happy-returns/ Really Nice Jewelry. Really Low Prices. Tue, 20 Jul 2010 21:46:55 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: admin http://superjewelerblog.com/2008/10/08/rmas-and-many-happy-returns/comment-page-1/#comment-24 admin Thu, 03 Dec 2009 02:32:02 +0000 http://superjewelerblog.com/?p=43#comment-24 Hi Mimi, First of all, there is no need for you to apologize at all. It is we who should be apologizing. We strive to deliver the best customer service possible, and if the process left something to be desired, we are sorry. We want you to know, however, that we take comments like this very seriously. We know that you have other choices when it comes to buying jewelry. Just so you know, we will be making many changes to SuperJeweler.com for 2010. From the way our site is designed, to the jewelry we carry, right down to the way we process orders and returns. We are happy to hear that you enjoyed the chocolate diamond stud earrings and that you have the happiest of holidays. Hi Mimi,

First of all, there is no need for you to apologize at all. It is we who should be apologizing. We strive to deliver the best customer service possible, and if the process left something to be desired, we are sorry.

We want you to know, however, that we take comments like this very seriously. We know that you have other choices when it comes to buying jewelry. Just so you know, we will be making many changes to SuperJeweler.com for 2010. From the way our site is designed, to the jewelry we carry, right down to the way we process orders and returns.

We are happy to hear that you enjoyed the chocolate diamond stud earrings and that you have the happiest of holidays.

]]> By: Mimi http://superjewelerblog.com/2008/10/08/rmas-and-many-happy-returns/comment-page-1/#comment-22 Mimi Wed, 02 Dec 2009 22:59:09 +0000 http://superjewelerblog.com/?p=43#comment-22 I just want to comment reagrding their system on returns. It's very confusing. You really have to do the work on your system for returns because everything is okay aside from that. I'm so disappointed with the kind or system you have. I'm so sorry but that's how I observed eventhough, you told me that this is the first time. I just want to comment reagrding their system on returns. It’s very confusing. You really have to do the work on your system for returns because everything is okay aside from that. I’m so disappointed with the kind or system you have. I’m so sorry but that’s how I observed eventhough, you told me that this is the first time.

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